Western Governors University (WGU) MKTG2150 D174 Marketing Management Practice Exam

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1 / 20

What type of influence arises from formal agreements or contracts?

Referent

Legitimate

Legitimate influence stems from the recognition and acceptance of an individual's position or authority within a structured organization or formal agreement. This influence is derived from the formal power given to a person based on their role, which is often codified in contracts or hierarchical structures. Individuals with legitimate influence are seen as having the right to make demands or requests due to their designated position, which others in the organization are expected to comply with.

In a business context, this might be reflected in how managers direct their teams based on their authority granted through company policies, job descriptions, or specific contractual obligations, reinforcing the legitimacy of their influence. This acceptance can facilitate smooth operations and decision-making processes within the organization, as individuals recognize the formalities that support the hierarchical structure. Therefore, legitimate influence plays a crucial role in how organizations function, driven by formal agreements and the expectations that arise from them.

Coercive

Reward

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